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Careers

Founded in Southampton, NY in 1980, Tortorella Group is Long Island’s premier pool company. An iconic brand synonymous with luxury and relatibility, Tortorella Group is an Award winning pool builder and a provider of home services.

Tortorella Group offers you the resources and training needed to be successful in a professional work environment and recognizes entreprenurism, innovation, and dedication. We take pride in helping you create an exciting future with our growing company.

We have a deep commitment to creating a diverse workforce and to bringing happiness to our clients.

Explore Your Career Opportunities with the Tortorella Group!

Administrative Operations Associate

Location: Southampton, NY
The Operations Associate will support our Construction division. This role will focus on keeping the team organized, informed, productive and inspired. The ideal candidate must be able to work successfully in a team environment and they should be adaptable, a quick learner, and are eager to explore new tasks. They will be responsible for handling confidential information and maintaining professionalism in dealing with customers, vendors, staff, and all partners. This person should have an interest in getting stuff done and a passion for optimizing and automating business operations.

Chief Financial Officer

Location: Southampton, NY
The CFO is an integral member of the of senior management team and is responsible for financial direction and oversight of the Tortorella Group at a global and divisional level across the portfolio. With a focus on operational performance and growth, the CFO position will be responsible for the administrative, financial, and risk management operations of the company while setting the tempo for change management and driving strategic decisions as the company scales. The CFO will be oriented toward both strategy and operations, to include the development of a financial and operational strategy, metrics tied to that strategy, proper people systems in place, and the ongoing development and monitoring of controls designed to preserve company assets, report accurate financial results, and implement the critical systems and replicable processes to manage exceptional returns and ensure operational results.

Field Manager – Client Services and Field Operations

Location: Hampton Bays, NY
Experience: 2+ years with pool service and maintenance experience and 2+ years in supervisory/management position required. Supports the Service Division by ensuring the team of Field Techs and Mechanics provide outstanding client service in an efficient and profitable manner, including client retention and satisfaction. Continue to grow the Service client base year over year. Partners with other Managers to identify revenue growth opportunities that include growing the client base, proposing new products, sales opportunities for both Service and Construction and expand training, as needed. Responsible for manpower planning and hiring, including terminations and employee retention. Will also keep up with technical trends and operation of all new equipment. Accountable for handling all client issues, concerns, and client retention, both within respective territory and for the Division as a whole, as needed. Considered as one of the key subject matter experts in the Division on pool chemistry and pool technology and expected to share knowledge with colleagues and direct reports.

Plumbing Apprentice – Construction / Pools and Spas

Location: Hampton Bays, NY
• Assemble pipe sections, tubing and fittings, using couplings, clamps, screws, bolts, cement, plastic solvent, caulking, or soldering, brazing and welding equipment. • Fill pipes or plumbing fixtures with water or air and observe pressure gauges to detect and locate leaks. • Review blueprints and building codes and specifications to determine work details and procedures. • Study building plans and inspect structures to assess material and equipment needs, to establish the sequence of pipe installations, and to plan installation around obstructions such as electrical wiring. • Fill out daily work orders in a detailed and precise manner. • Perform complex calculations and planning for special or very large jobs • Locate and mark the position of pipe installations, connections, passage holes, and fixtures in structures, using measuring instruments such as rulers and levels. • Install pipe assemblies, fittings, valves, and all necessary equipment for swimming pools using hand and power tools. • Cut openings in structures to accommodate pipes and pipe fittings, using hand and power tools. • Install schedule 40 PVC pipe from 1’ to 10” diameter in different environments. • Keep truck clean and in good working condition; fully loaded with necessary equipment and materials. • Core Drill through concrete walls.

Training Coordinator

Location: Hampton Bays, NY
• In this role, you will be building on Tortorella’s well-respected curriculum to defend our world-class standard for swimming pool service • Working collaboratively across multiple divisions, the right candidate will leverage their entrepreneurial spirit to attack training opportunities that empower our team and deliver measurable results • In this role, you will have full oversight over Tortorella’s professional development function and state-of-the-art training center • Aside from your colleagues who bring literal centuries of industry experience, your quiver of resources will include external subject matter experts and content from major pool equipment manufacturers, chemical providers, vendors, and industry organizations like NESPA and LIPSA • Plan 3, 6, and 12 months ahead while owning learning development across multiple divisions of the business • Rapidly develop new programming, when necessary, based upon business needs • Collaborate closely with subject matter experts and process leaders to: • refine and document curriculum and training aids/materials, • train the trainer through support, coaching, and mentorship, • coordinate needs assessments that identify skills and talent gaps, • review Standard Operating Procedures on an as-needed basis • Drive continuous improvement of training by: • studying service lapses and manufactured problems, • gathering feedback from trainers and trainees after each training session, • coaching around soft skills, self-awareness, and communication best practices • Collaborate closely with the recruiting team to: • improve candidate selection based on seasonal needs and skills gaps, • develop onboarding plans that defend Tortorella’s standard of service • Define and report on KPIs that prove instructional effectiveness and impact.

Construction Assistant

Location: Southampton, NY
No experience is required, on the job training provided. Experience construction professionals will be compensated accordingly. •Full Time •Health Insurance •401k and matching •Flexible schedule •Weekly Paychecks •Paid time off •Flexible spending account •Referral program •Dental insurance •Vision insurance •Paid training Physical Demands Lift/Carry: Up to 75 LBS Education: HS graduate or GED equivalent Other Requirements: Valid driver’s license in good standing Experience: Will Train!

Bulk Chlorine Delivery Assistant

Location: Hampton Bays, NY
Provides various types of manual assistance to Chlorine drivers assisting with delivery of bulk liquid chlorine as well as with warehouse up-keep and various yard duties as assigned. Physical Demands: Lift/Carry: Up to 75 LBS Experience : Preferred, on the job training provided.

Operations Associate

Location: Southampton, NY
The Operations Associate will support our Construction division. This role will focus on keeping the team organized, informed, productive and inspired. The ideal candidate must be able to work successfully in a team environment and they should be adaptable, a quick learner, and are eager to explore new tasks. They will be responsible for handling confidential information and maintaining professionalism in dealing with customers, vendors, staff, and all partners. This person should have an interest in getting stuff done and a passion for optimizing and automating business operations. •Continue to build a positive team environment and establish working relationships inside and outside of the division •Driving operational and administrative processes across the Construction division, including monitoring team bandwidth and business needs •Provides overall guidance on process improvements in collaboration with business leaders •Liaise with towns, cities, and government agencies on necessary permits •Ensure timely and accurate weekly reporting and issue management tracking •Work with our field team on inputting proper data into our project management systems •Attend on-site inspections at current construction projects •Assist the field team with supplying proper architectural plans •Quick to learn new technologies and act as a cheerleader for the use of these programs •Establishes quantitative and qualitative metrics, guidelines, and standards by which the company’s efficiency and effectiveness can be evaluated; identifies opportunities for improvement •Ensure we are giving our customers excellent service that is expected of Tortorella Pools •Communicate with other divisions on administrative and operational topics •Thoroughly understand the activities and goals within the department.

Construction Project Manager

Location: Southampton, NY
The Construction Project Manager will support our Construction division. This role will focus on keeping the team organized, informed, productive and inspired. The ideal candidate must be able to work successfully in a team environment and they should be adaptable, a quick learner, and are eager to explore new tasks. They will be responsible for handling confidential information and maintaining professionalism in dealing with customers, vendors, staff, and all partners. We are looking for an experienced Construction Project Manager to plan and supervise a wide range of construction projects from start to finish. You will organize and oversee construction procedures and ensure they are completed in a timely and efficient manner. An excellent Construction Project Manager must be well-versed in all construction methodologies and procedures and able to coordinate a team of professionals of different disciplines to achieve the best results. The ideal candidate will have an analytical mind and great organizational skills.

Pool Service Technician – Pools and Spas

Location: Hampton Bays, NY
Pool Service Technicians are responsible for performing weekly service, maintenance, troubleshooting, and care for our residential pools and spas. Our team provides the highest quality service to our residential clients across the Hamptons and Suffolk County.

Heating Service Technician

Location: Hampton Bays, NY
Ensures the efficient and safe operation of client’s gas burning heating equipment, by providing preventative maintenance and repair services. Other requirements: Valid drivers license. CDL license and trade school/seminar certifications are preferred. Experience: Minimum Will Train!

CDL Class A/B Driver/Construction Equipment Operator/Excavator

Location: Southampton, NY
Operate one or several types of power construction equipment, such as a bulldozer, excavator, backhoe, front-end loader, or skidsteer to excavate, move, and grade earth, erect structures, clear and grade a site, or install drainage. May repair and maintain equipment in addition to other duties. Experience: Two to four years related experience Certificates or Licenses: CDL Class A or Class B

Plumber – Swimming Pools and Spas

Location: Southampton, NY
Work on some of the most beautiful and luxurious pools built in the entire country. Be a part of a team that strives for excellence. Know that your part in the intricate assembling, installing, and repairing of pipes, fittings, and fixtures of heating, water, and filtration systems on our complex swimming pools and spas, built according to specifications and plumbing codes, helps construct our amazing pools and spas. Your work is the lifeline of these works of art. Assemble pipe sections, tubing and fittings, using couplings, clamps, screws, bolts, cement, plastic solvent, caulking, or soldering, brazing and welding equipment. Fill pipes or plumbing fixtures with water or air and observe pressure gauges to detect and locate leaks. Review blueprints and building codes and specifications to determine work details and procedures. Study building plans and inspect structures to assess material and equipment needs, to establish the sequence of pipe installations, and to plan installation around obstructions such as electrical wiring. Fill out daily work orders in a detailed and precise manner. Perform complex calculations and planning for special or very large jobs Locate and mark the position of pipe installations, connections, passage holes, and fixtures in structures, using measuring instruments such as rulers and levels. Install pipe assemblies, fittings, valves, and all necessary equipment for swimming pools using hand and power tools. Cut openings in structures to accommodate pipes and pipe fittings, using hand and power tools. Install schedule 40 PVC pipe from 1’ to 10” diameter in different environments. Keep truck clean and in good working condition; fully loaded with necessary equipment and materials. Core Drill through concrete walls.

Commercial Service Technician

Location: Hampton Bays, NY
As the Commercial Service Technician, you will provide excellence in service to our commercial clients, plan and maintain systems, and assist with and follow up on service requirements in the field. Maintain and repair pools, water treatment and equipment, install new equipment, and upgrades existing equipment to meet customer expectations. •Timely follow up on customer issues to ensure completion. •Troubleshoot Equipment (pumps, filters, chlorinators, salt generators, automation systems, pool, and spa lights) •Perform plumbing repairs. •Leak Detection (Pressure Testing Lines & Diving). •Educate and train customers on our services and products. •Dedicated to efficiency and customer satisfaction. •Summerize & Winterize Swimming Pools and Spas •Record information accurately for billing purposes. •Maintain Communication with office. •Deliver dry chemicals and small bulk. •Cross-promote / sell additional products and services from other divisions. •Phone calls, emails and messages are attended to promptly. •Treat all customers and employees with respect and dignity.

Pool Service Mechanic

Location: Hampton Bays, NY
Responsible for providing regular pool service which includes cleaning and chemically balancing pools, spas or other water features in the most efficient manner, maintaining all equipment in good working order. Maintains relationships to ensure consistency and company standards are met. Identifies issues or concerns to bring to manager’s attention, along with potential renovations or repairs. Accurately captures data related to each service call and turns into the office in a timely manner. Repairs pools, spas and/or water features and associated equipment, including, but not limited to, installing and upgrading new and existing equipment and performing leak detections.

We invite you to join our Team

Michelle
Working for Tortorella has always been a pleasure. I started working for the company as a junior in high school to help with data entry. After many opportunities to learn and grow, I am now the Senior Account Coordinator for the Service Division, with more opportunities in sight for the future.
Michelle
Michael
I like working at Tortorella Pools. I feel like I am able to do great work because I am empowered to take the initiative. I love working with the people around me because we function as a team – it makes work a lot of fun.
Michael
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After 17 years working at Tortorella Pools, I still go to work every day with the same pleasure of working for a company that gives you the opportunity to exceed your goals and being surrounded by people that makes you feel like you’re a part of something special.
Uriel
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I started working for Tortorella in 2007 as an gunite helper. Over time, I learned to be a finisher and gunite shooter. I also worked as a helper with the framing, masonry, and plumbing groups. Today I am a lead plumber and was able to learn from the people around me. I love doing what I do because I am always learning something from the team at Tortorella.
Marvin

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